MAC Class attendance update

Published on 18 March 2025

To cater to increased demand for our group fitness classes, MAC will now track attendance when patrons book a group fitness class, small group training, or health assessment.

Attendance is automatically recorded when you scan your wristband, so it is important to scan your wristband on every visit.

From 20 March, if a member cannot attend a booking and fails to cancel before the scheduled time, an absence will be noted, and a strike will be added to their account.

If a member accumulates three strikes within 21 days, they will be unable to book into any group fitness classes, health club assessments, or small group training sessions for 14 days.

To avoid a strike, we encourage all members to cancel their bookings at least one hour in advance.

By cancelling your booking, you also allow another member on the waitlist to take your place they will receive an automatic notification via text and email.

If you have any questions, please feel free to chat with our Customer Service team or the Health Club Manager.