Putting Your Bin Out for Collection
Bins out
Bins must be out by 5.30am on the day of collection. You must place your bins on the kerb or on the nature strip half a metre apart, and allow one metre at either end to allow for safe collection. It is important that bins are clear of trees, poles, cars and any other obstacle that may prevent the collection truck from servicing your bin.
Overfilled bins
It is important not to overfill your bin. Generally speaking, if you cannot close your bin lid fully, you have overfilled your bin.
If moving your bin out to the kerb on collection night is difficult due to its weight, it may be too heavy for our collection trucks as well.
Do not place waste beside or on top of your bin as it will not be collected.
If your bin is overfilled it may not be serviced.
We recommend that you put your bins out the night before collection after 6pm, to allow for peak traffic and pedestrian flows to subside.
If your bin is not put out on time, or if they are not placed appropriately, your rubbish will not be collected until your next scheduled collection service.
Bins In
Every effort must be made to return bins to properties by 6pm on the day of collection to keep your street clear of obstacles.