Report a planning or building permit breach

Please report your concerns to us if you think nearby works or developments are not complying with the conditions of a building permit. Please also contact us if someone is undertaking works without a permit.

This could include:

  • a builder starting too early in the morning
  • a neighbour cutting down a protected tree without permission
  • a commercial development not installing smoke alarms in a residential area
  • someone putting in a pool without a building permit.

How do I make a complaint?

Please make your complaint in writing. 

The letter should contain:

  • your name, address and phone number
  • the address of the site in question
  • details of the non-compliance
  • any other relevant information.

All complaints received are strictly confidential. We will contact you to let you know the outcome.

What can come from a complaint?

Depending on the nature of the offence, we may issue a Planning Contravention Notice or a Planning Infringement Notice, with associated penalties.

If compliance is not obtained, the matter may proceed to the Magistrates’ Court for prosecution, an application may be lodged with the Victorian Civil Administrative Tribunal for the issue of an Enforcement Order, or Interim Enforcement Order.

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